Vacancy: Service Manager


Competitive salary - full time
South Ayrshire, Scotland
01/06/2017
07/07/2017

Description of Role

Role Summary:

To effectively lead the advocacy project: training, professionally developing and managing advocacy workers, administration teams and volunteers to deliver high quality advocacy services for eligible people.

To manage the efficient operation and all functions of the advocacy service, monitoring costs and budgets in the delivery of an accessible and flexible service.

To develop positive relationships and networks to ensure the prositive promotion and high level visibility of the service and its professional status to maintain optimum referral levels and effective sighposting and support of partners.

To maintain effective relationships with the Commissioners and Circles network senior Management team and deliver high standards of recording, monitoring, evaluating and report on the service outcomes.

Amongst other duties, the post-holder will lead on training, professionally developing and managing advocacy workers, administration team and volunteers to deliver high quality advocacy services for people that will facilitate opportunities for inclusion, empowerment, advocacy and self-determination for people using the service within the legal and statutory framework of Mental Health Care.

Skills, Experience and Qualifications include:

  • Must be a car driver with a full licence.
  • Have good IT literacy - using Word, Excel etc.
  • Have in-depth knowledge of all the legislation, guidance, standards and protocols associated with advocacy.
  • Experience of managing or supervising a team of advocacy workers and of delivering services for people who have mental health and learning issues.
  • A degree or equivalent Level 5 qualification in a relevant discipline.

Circles Network is an equal opportunities employer. A successful applicant for this post will be required to apply for the background disclosure check at the enhanced level. To find out more and apply please use the links below:  

To find out more and to apply please contact us on recruitment@circlesnetwork.org.uk or 01788 816 827 for an Application Pack. 

Please note that due to limited resources we, unfortunately, cannot always contact all applicants. Please consider your application to be unsuccessful if you have not heard from us within four weeks of the closing date. Thank you.

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